INFORMATION

custom orders
Contact us for quotes and information about:

  • sizes that do not appear on the pricelist
  • custom shaped panels
  • drafting services

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schedule
All art surfaces are made to order. Usual lead times are 7 to 10 working days. Particularly large orders, large surfaces with seams, or custom orders may fall outside of these normal lead times. Diamondback Art Surfaces will inform you of the schedule before confirming the order.

Rush orders (orders with required turn-arounds of 6 working days or less) are subject to a 15% surcharge and are not eligible for free shipping.

Payment may be made prior to pickup or delivery.

Some orders may require a deposit.

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shipping
Pricing is based on distance, size, and weight. Very large orders or large surfaces may be subject to freight or extra shipping charges. Diamondback Art Surfaces will inform you of these charges before confirming the order.

Orders of $250 or more may be eligible for free shipping within the metro Atlanta area.

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storing
Our artist panels are built to resist twisting and stay flat under ideal conditions:

  • store panels in climate controlled environment
  • avoid rapid temperature changes
  • avoid extreme temperatures
  • store panels flat

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damaged or defective
Please notify us of any damage or defects within 48 hours of receiving your surfaces.

Diamondback Art Surfaces will not offer refunds or exchanges for customer damaged items.